Privacy policy

This document sets forth the Privacy Policy of Congress Consultants (the 'Privacy Policy') for this Web site, (the 'Site'). If you have objections to the Privacy Policy, you should not access or use this Site. This Privacy Policy does not govern privacy practices associated with offline activities or other Congress Consultants Web sites.

Congress Consultants B.V. is a limited company related to the European Association of Urology (E.A.U.). E.A.U. is an independent, nonprofit organization whose mission is to increase knowledge of urological surgery. The E.A.U. program covers only information that is collected through this Site

Congress Consultants B.V. adheres to the European Union Safe Harbor principles regarding the collection, use, and retention of personal information from the European Union.

Changes in Privacy Policy
All personal information ("personal information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. Congress Consultants reserves the right to change the Privacy Policy from time to time at its sole discretion and will provide notice of material changes on the home page of the Site. If Congress Consultants sells assets (or the assets of a division or subsidiary) to another entity, or Congress Consultants (or a division or subsidiary) is acquired by or merged with another entity, Congress Consultants may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent, but Congress Consultants will provide notice of such asset sales, acquisitions, or mergers on this Site.

Entities collecting personal information
Personal information on this Site is collected by Congress Consultants. Congress Consultants address is Mr. E.N. van Kleffensstraat 5, 6842 CV Arnhem, the Netherlands, and its telephone number is .

Collection of personal information
As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as registration to visit one of our congresses, Congress Consultants may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Congress Consultants may ask that you provide us personal information, such as your first and last name, mailing address (including ZIP code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal information. When registering, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

In order to reduce errors in our database, authenticate our users, and prevent abuse of our system, we may on occasion supplement the personal information you submit to us with information from third-party sources.

How your personal information is used
Congress Consultants collects your information in order to record and support your participation in the congress you attend.

Congress Consultants may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. Congress Consultants may use this aggregate, nonidentifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Protection of your personal information
The personal information that you provide in connection with registering yourself is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected Congress Consultants or E.A.U. personnel have access to via password. Congress Consultants encrypts your personal information and thereby strives to prevent unauthorized parties from viewing such information when it is transmitted to Congress Consultants.

Personal information that you provide that does not constitute Registration Information also resides on a secure server and is accessible only to selected Congress Consultants or E.A.U. personnel. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information.

Use of cookies
When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use 'cookies' to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card and enables Congress Consultants to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While Congress Consultants uses cookies to track your visit to our website and our Web servers automatically log the IP/Internet address of your computer, Congress Consultants does not generally use this information to identify you personally. However, if you expressly provide consent for our website to "remember" the unique identifier that you select when you register for various activities on the Site, that unique identifier will be stored on a cookie on your computer, linked to your Registration Information, and your navigation path around the Site will be tracked. We associate this data to understand how our Site and services are being used so we can understand our customers and offer appropriate products and services.

Privacy complaints
Congress Consultants takes its users' privacy concerns seriously. If you believe that Congress Consultants has not complied with this Online Privacy Policy with respect to your personal information, you may write the Congress Consultants at the following address:

Congress Consultants B.V.
P.O. Box 30016
6803 AA ARNHEM
The Netherlands
In your letter, please describe in as much detail as possible the ways in which you believe that the Congress Consultants Online Privacy Policy has not been complied with. We will investigate your complaint promptly.

Please note that if you provide Congress Consultants with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Congress Consultants cannot guarantee that your most recent privacy preference will be honored.

Also, please note that Congress Consultants is not responsible for the content or privacy practices of non Congress Consultants Web sites to which this Site or any other Congress Consultants Web site may link. You should review the privacy policy of such sites before using the sites.